VoIP Services Available Today
The rave for the VOIP system is getting more intense by the minute. Several ways are devised so as to take advantage of this great innovation.
Calling between two computers:
The first and leading service is the computer to computer VOIP. It is the main type given that it is the most basic where at least two people can talk to one another through their very own computers. Both the caller and receiver can communicate through a software device that both parties are logged in to. Such services are for the most part free of any fee or charges. Some companies are outstanding as VOIP provider. Each user can benefit from this system by using just a headset and/or speakers and microphones. This VOIP is not popular for having the best quality but some technological advances have been enhanced today.
Calling phones from a computer:
Besides using computers to make a call, it is also possible for users to call a phone using any type of computer given that there is an internet connection. This way, people can call any number from anywhere in the world even mobile phones. It is considered to be easier since both parties are not mandated to be sitting in front of a computer. One benefit of this is that one can call at any time and the said event does not required to be prearranged. Besides, it offers small or no charges at all. A lot of individuals use it to connect to friends and families from different side of the world.
VOIP ADAPTERS:
People can use existing telephones as a platform to make VOIP calls. Phones are connected to an internet connection, and this allows the VOIP system to thrive. This spares a sizeable amount of money and connects numerous people across the globe snas any delay or inconveniences.
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Categories: VOIP Articles Tags: charges, computer, phones, VOIP, VoIP features, voip services
VoIP Perfect for Call Centers and Mobile Employees
VoIP has a myriad of benefits that every business has always dreamed of, like flexibility, cost efficiency and not to mention enhanced customer service applications. Call Centers, which are popular these days, are now taking interest in VoIP and are starting to make the switch too
Before, a Call Center is in a building where you run your business. This tends to be a problem when your business ultimately expands to another location in which another Call Center shall be provided and set up again. This equals more spending and it’s more time consuming.
With VoIP, if ever your business expands, you can now outsource your work overseas just by employing home-based employees for less labor fee practically anywhere across the globe. You can work together in different time zones. Not only can this spare you moolah, your business can also have even greater worldwide customer service 24/7.
With the integration of data, audio and other web based features, you can now handle customer service calls more effectively and conveniently. In such case, calls are transferred more professionally and better care can be given to the clientele.
Another nice way that your business can take advantage of VoIP is if you have employees who do traveling a lot to almost any part of the globe. In normal situations, the business would give the employees personal cell phones for them to make and receive calls as anywhere and anytime.
With the help of VoIP, these mobile employees of yours can remain connected with you and yet still helps you in saving money in fees, considering there are no roaming charges when you use VoIP. With this modern technology, your employees can contact one another and with the higher ups more frequently sans worrying about the long distance charges.
Categories: VOIP Articles Tags: Business, Call Center, Call Centers, charges, Switch, time, VOIP