VoIP Perfect for Call Centers and Mobile Employees
VoIP has a myriad of benefits that every business has always dreamed of, like flexibility, cost efficiency and not to mention enhanced customer service applications. Call Centers, which are popular these days, are now taking interest in VoIP and are starting to make the switch too
Before, a Call Center is in a building where you run your business. This tends to be a problem when your business ultimately expands to another location in which another Call Center shall be provided and set up again. This equals more spending and it’s more time consuming.
With VoIP, if ever your business expands, you can now outsource your work overseas just by employing home-based employees for less labor fee practically anywhere across the globe. You can work together in different time zones. Not only can this spare you moolah, your business can also have even greater worldwide customer service 24/7.
With the integration of data, audio and other web based features, you can now handle customer service calls more effectively and conveniently. In such case, calls are transferred more professionally and better care can be given to the clientele.
Another nice way that your business can take advantage of VoIP is if you have employees who do traveling a lot to almost any part of the globe. In normal situations, the business would give the employees personal cell phones for them to make and receive calls as anywhere and anytime.
With the help of VoIP, these mobile employees of yours can remain connected with you and yet still helps you in saving money in fees, considering there are no roaming charges when you use VoIP. With this modern technology, your employees can contact one another and with the higher ups more frequently sans worrying about the long distance charges.
Categories: VOIP Articles Tags: Business, Call Center, Call Centers, charges, Switch, time, VOIP
Cisco SR2016T 16-Port Rackmount 10/100/1000 Gigabit Switch
Cisco SR2016T 16-Port Rackmount 10/100/1000 Gigabit Switch
- 16 ports of Gigabit Ethernet (10/100/1000) connectivity deliver top-quality performance for high-bandwidth voice, video, and wireless applications
- Power-saving technology automatically enters sleep mode, turns off unused ports, and adjusts power as needed
- Quality-of-Service features help preserve your network bandwidth while providing clarity and reliability for your critical network applications
- Supports rack-mounting for easy integration into an existing server environment
- Limited lifetime warranty
The Cisco SR2016T-NA SG 100-16 16-Port Gigabit Switch, a Cisco Small Business Unmanaged Switch, will boost your network performance and support all of your essential business applications. The Cisco SR2016T-NA SG 100-16 16-Port Gigabit Switch works right out of the box and does not require any management or configuration. Use this switch to connect up to 16 computers, printers, network storage devices, and IP cameras. An energy-saving design reduces power consumption and costs by allowing the switch to enter sleep mode, turn off unused ports, and adjust power as needed. Quality of service (QoS) enhances network performance to improve the quality of voice and video. The Cisco SR2016T-NA SG 100-16 16-Port Gigabit Switch delivers powerful performance with plenty of room for network connections and expansion and is protected by a limited lifetime warranty.
List Price: $ 234.99
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Categories: VOIP Products Tags: 10/100/1000, 16Port, Cisco, Gigabit, Rackmount, SR2016T, Switch
D-Link DGS-1008G 8-Port Gigabit Desktop Switch Reviews
D-Link DGS-1008G 8-Port Gigabit Desktop Switch
- Reduces energy consumption
- Add more computers and devices to your wired
- Ideal for gigabit ethernet storage and gaming
- Plug and play installation
- 24/7 basic installation support
The D-Link 8-port 10/100/1000 Desktop Switch (DGS-1008G) provides an excellent solution for expanding your Gigabit network. Gigabit speed is 10 times faster than a 100Mbps Fast Ethernet connection, enabling you to save time transferring bandwidth-intensive music, video, photos, graphic, and data fi les. By sharing the Internet, your users can check e-mail, browse the web, chat with friends and family, and play online games using their own computer. To increase the functionality of your network, you can also add other Ethernet-enabled devices such as a print server, Network-Attached Storage (NAS), and network camera.
List Price: $ 79.99
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Cisco SD208P 8-port 10/100 Switch – PoE/QoS
Cisco SD208P 8-port 10/100 Switch – PoE/QoS
- Connect up to eight network devices
- PoE on four ports powers network-attached devices
- Compact size for placement on a desk or mounting to a surface
- 8 10/100 ports with PoE and automatic MDI/MDI-X crossover help ensure that correct cable type is selected
- Auto speed negotiation allows each port to independently and automatically negotiate for the best speed
The Cisco SD208P 8-Port 10/100 Switch, a Cisco Small Business Unmanaged Switch, offers the performance and ease of use you need to get your business connected. Just plug in your Ethernet cables, connect a power cord, and goâ?”thereâ?TMs no software to configure. Use this switch to connect PCs, printers, and network storage to your network. Built-in Power over Ethernet lets you power wireless access points and video surveillance cameras directly over the cable connection.
The Switch provides non-blocking, wire speed switching for your 10 and 100 megabit network clients. All ports have automatic MDI/MDI-X crossover detection, so you don’t have to worry about the crossover cable type. Each port independently and automatically negotiates for best speed and whether to run in half- or full-duplex mode. Address learning and aging is supported, as well as 802.3x flow control with head-of-line blocking prevention to keep your high-speed clients from bogging down in lower-speed traffic. Fast store-and-forward switching prevents damaged packets from being passed on into the network.
The SD208P supports IEEE 802.3af Power over Ethernet on four ports, providing power over Cat-5 cabling to PoE end devices, such as wireless access points, IP phones or other PoE powered devices, to help eliminate need for dedicated electrical outlet.
The Switch has a built in feature to aid network performance at times of excessive load. It is called Port Priority. It integrates Port Based QoS on all 8 ports to meet different service requirement on voice, video and data transformation. This feature can be useful during excessive loads, for example, when one type of traffic may require priority over another.
World-class Cisco reliability and the limited lifetime warranty give you peace of mind and the new ultra-compact case design is sure to fit into your workgroup environment. Let the SD208P Switch kick your network into high gear.
List Price: $ 170.00
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