Transform your Business Communication with Hosted PBX VOIP
In the major part of world, the traditional premise based PSTN systems are being rapidly replaced by the Hosted PBX Systems as faster and more efficient means of telecommunication. There is no doubt that the Hosted PBX VOIP Systems are actually better business phone systems that are cost effective and reliable while keeping the promise of delivering enterprise class features and Quality of Service (QoS).The Hosted PBX VOIP Systems are easy to maintain and are highly economical without putting too much strain on your pocket. The traditional PBX systems are becoming obsolete as it is becoming increasingly difficult and costly to own and maintain. It takes a lot of time to repair the complex PBX wiring and the technician charges a hefty fee for troubleshooting even a minor problem. On the other hand, the Hosted PBX Systems do not require troubleshooting and maintenance expenses as the system is hosted over the internet and the service is accessed online. The hardware and system is owned and maintained by the Hosted PBX Service Provider which exempts the user from spending thousands of dollars on maintaining and upgrading a monstrous PBX system.
Hosted PBX VOIP is the ideal business phone system for the small and growing business enterprises as being user friendly. A key feature of the Small Business PBX Systems is that they can be easily configured to expand its functionalities. The Hosted PBX is an internet based technology that can be programmed to route calls to multiple extensions and calls between extensions are usually free. The long distance and international calling is very cheap. This is a great benefit for business enterprises that have multiple office branches in different locations.
The ability to port numbers is another feather in Hosted PBXs cap. For a small business organization it is viable to shift to a bigger office in a new location as the business expands. But it is not feasible to move an entire bulky PBX system to the new location. With the Hosted PBX Systems, moving to a new location is simplified as you only need to carry your IP phones with you. You can plug your phones to the new office and you are ready to work.
Configuring a Hosted PBX VOIP System is a piece of cake. The online control panel makes it possible to enable users to log into the PBX system anytime and configure the settings as per their business requirements. For instance, if you want to play a new professional greeting to your callers you can just log in and upload that new greeting whenever you want in just a matter of seconds. Or else, in case you are going out of town for an important meeting you can modify the call forwarding settings to direct all calls coming to your office number to be forwarded to your cell phone so that you dont miss a single important call.
The Hosted PBX VOIP Systems also provide better connectivity between you, your employees and clients with a whole bunch of attractive business class features. The clients can contact the business people instantly and also access online support in real time to get their IT issues resolved in minimum time. The centralized nature of communication due to 24X7 online accessibility and collaboration among remote users optimized business productivity manifolds.
Features like voicemail transcription, fax mail, conference calling, call forwarding, call waiting, direct inward dialing, simultaneous ringing, click to call, enhanced ACD (Automatic Call Distribution) and IVR (Interactive Voice Response) allow users to access their faxes, emails and voicemail messages online with the ability to download, print, forward or delete the files when required. This is a great benefit for employees who work form home or are constantly on trips and need remote access to the system.
The Hosted PBX can project your company as a fortune 500 enterprise at just a fraction of the price. Toll free numbers, vanity numbers, professionally customized greetings, music on hold and many such digital features make a lasting impression on your callers to increase your customer base and build reliable and longer customer relations.
Unified Communication is the icing on the cake for the Hosted PBX VOIP Systems which can simplify your business communication by giving access to the world class technology and features that can transform your business communication. Choosing the right business phone system for your business can be a sure shot towards making your business successful. Hosted PBX can take your business communication to a truly enterprise level at a price that fits in your pocket.
Categories: VOIP Articles Tags: IP, IT, PBX, Unified Communication
When should you switch to a Hosted PBX VOIP Business Phone System?
Hosted PPBX VOIP Systems are transforming the communication landscape for the tiny and budding business organizations. With the constant innovations and developments in the telecommunication world, business enterprises are constantly searching for substitutes to the expensive premise based PSTN networks. The Hosted PBX Systems offer remarkable cost savings to cut cost and expenses involved in business communication by utilizing VOIP technology to deliver the best quality and services.
The searches have shown that the Hosted PBX VOIP Systems are being rapidly embraced by the small and growing business organizations especially in the US and greater parts of Europe. With more and more business enterprises gradually turning to Hosted PBX as the affordable business phone systems, the question that arises is when should you switch to a PBX VOIP solution for your business communication?
What is Hosted PBX VOIP?
The Hosted PBX VOIP Systems are cost effective, feature rich business phone systems that transmit voice and data over the web. The Hosted PBX technology integrates analog and digital communication as digital data packets which are compressed and encrypted prior to transmission over the internet. Utilization of internet to transmit analog voice makes the system highly cost effective by eliminating the increasing cost of calling for long distances.
The Hosted PBX Systems do not require the need to buy additional hardware or PBX equipment to carry out business communication smoothly. The Hosted PBX Service Provider owns the necessary hardware and software needed to deliver the service and functionalities. The user only needs a device to access the system and a reliable internet connection.
Features of Hosted PBX Business Phone Systems
The PBX Business Phone Systems have an upper hand over the traditional PSTN telephony systems in terms of advanced digital calling features. The two offerings include standard and additional features. The standard features are usually available in any plan you choose while for the additional features you need to pay a little extra fee.
Some of the exceptional Hosted PBX VOIP features include:
Email Encryption- Email encryption safeguards customer data from thefts and hacking while it is being transferred online. Important business transactions are carried out through emails. It is absolutely necessary to safeguard that vital information from prying eyes.
Click to Call- Click to Call button connects a visitor on your site directly to the support or sales department for any query or request. It increases the customer interaction and makes the customer support sound pro-active.
Visual Call Reports- Visual Call Reports are a great way to analyze the behavior of the caller traffic for your business and how to improve your business communication. The reports can be generated in real time on the basis of the day, time of the day or numbers that are dialed.
In addition to these sophisticated calling features the standard calling features include Call Waiting, Call Transfer, Call Hold, Call Forwarding, Conference Calling, 3 Way Calling, Virtual Extensions, Caller ID, Voicemail and Music on Hold.
Why go for Hosted PBX?
First impression is the last impression. Many of the potential customers reach your organization through a phone call. It is either you grab that opportunity or loose it. A professionally sounding business phone system can making a lasting impression on your clients and project you as a large corporate to build trust among your callers and you.
The PBX VOIP Systems are professional business phone systems that have features like Auto Attendant, enhanced ACD and IVR which segregate the calls and prioritize them to minimize the hold time for a caller and always direct calls to the appropriate extensions.
The system is accessible 24X7 which makes it possible for entrepreneurs and remote users to stay connected with other employees and clients regardless of their physical location. The Hosted PBX is a wonderful way to connect dispersed workforce as a unified unit operating under one roof. Important data like documents, faxes, emails and messages can be shared among remote users in real time which keeps the employers and employees on the same page with minimum efforts.
Superb voice quality is the icing on the cake for the Hosted PBX Systems. The tons of added features and complete technical support simplify business communication greatly. Unified Communication integrates voice, text, images and data in a single unified platform that can be accessed by any device. If you are looking for quality of service, reliability, support and latest features at affordable prices then the PBX VOIP Systems should be your ideal choice for a business phone system.
Technology specialist at therealpbx.com ‘Adom Brown’ is a specialist in Hosted PBX Systems for small and medium business enterprises. It Owns and Manages the network and Business PBX Platform so there is no point to rely on the third party companies for our Voice traffic, data traffic and Business Phone services, Unified Communication, business class voice quality, real time customer assistance, scalable office PBX VOIP system and more.
Categories: VOIP Articles Tags: IVR, PBX, PSTN, Unified Communication