Small Office Voice over IP PBX Phone Systems
By implementing powerful small office voice over IP PBX phone systems, the unique telecommunication requirements of small and medium sized business organizations can be easily met. This phone system enables sharing of data, voice and videos rather effortlessly.
Small office voice over phone systems help to reduce your telephone expenses. Outgoing calls to long distances and abroad can be made at minimum call rates. Owing to its web interface, countless extensions can be maintained from an existing telephone connection. Therefore multiple departments can be created without keeping additional telephone lines. Moreover, your operating location can be changed without altering the main business phone numbers. Business offices can be launched without creating the physical infrastructure at any place of your choice.
Small office voice over IP are provided with sophisticated call answering functions. These include auto attendant, call conferencing, caller ID, automatic call distribution, voicemail, voice to email, fax mail , find me follow me call forwarding , call waiting and lots more.
Callers are offered a feature-rich communication interface. They are welcomed by the auto attendant with recorded salutation messages. Calls are connected to the concerned extensions without delay. It even handles several calls coming simultaneously without giving connection busy signals for the callers.
This phone system helps to generate a competent business image. Calls to the business numbers can be received on your other land phone and cell numbers through the efficient call forwarding functions. Unattended calls are straightaway transferred to the voicemail box, so the callers can place voice messages. Therefore you can concentrate on core business activities without bothering about missing calls. The voice messages are forwarded to your email account and hence the messages can be checked from far-off locations.
The PBX services can be utilized without maintaining costly equipments in your site. You can rely on trustworthy service providers offering PBX features at cost-effective monthly charges.
Small Business PBX – Small business VoIP phone systems come with a number of advanced features such as auto attendant, call forwarding, voicemail, fax to email and more.
What are the business advantages of using voice over IP (VoIP) technology?
Question by ladylionesque: What are the business advantages of using voice over IP (VoIP) technology?
Best answer:
Answer by gnookergi
No phone bills and you can use video.
Give your answer to this question below!
Categories: VOIP Questions Tags: advantages, Business, over, Technology, Using, voice, VOIP
What is Voice Over IP ? Why use VOIP?
In more common terms, VOIP or Voice Over IP Phone is phone service over the Internet or is an acronym for Voice Over Internet Protocol. If you a person who has Internet then you can get this phone service delivered through that Internet connection instead of from your local phone company.
Many people use VOIP with their traditional phone service, since Voice Over IP Phone companies or VOIP service providers provide lower rates than traditional phone providers, but sometimes does not provide 911 service, 411 service, phone directory listings or other phone services. Many VoIP providers provide these services, consistent industry-wide means of offering these are still developing.
A VOIP company provides VoIP Business Phone Systems or VoIP phone systems. Its main products are EXTender, Upgraded Hardware Products, PBXgateway, PBX platforms etc.
What is required is to turn analog phone signals into digital signals which can be sent over the Internet. This is the function that can either be included into the phone itself or in a separate box such as an ATA .
Traditional telephony applications like inbound IVR applications and outbound call center applications can be run on VOIP.
There are two main reasons to use VOIP are:
1. Increased functionality
2. Lower Cost
Increased Functionality: VOIP makes easy some things which are tough or impossible with traditional phone networks.
Incoming phone calls are routed to your VOIP phone automatically where ever you plug it into the network. Take your VOIP phone with you and anywhere you connect it to the Internet, you can get your incoming calls. By using VOIP phones, call center agents can easily work from anywhere with a good Internet connection.
In common phone service via VOIP costs much less than equivalent service from traditional sources. This is a function of traditional phone services either being government or monopolies entities. There are also some cost savings because of using a single network to carry data and voice. This is true when users have existing under-utilized network capacity which they can use for VOIP without any extra costs.
In most of the case, users see VOIP phone calls even international calls as free. While there is a cost for their Internet service, using VOIP over this service may not include any additional charges, so the users view the calls as free. There are numerous services that have sprung up to facilitate this type of free VOIP call.
Author is a senior content writer and working for Citel which provides Voice Over IP, VoIP Business Phone Systems, VoIP phone systems
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Categories: VOIP Articles Tags: over, voice, VOIP
Voice Over Internet Protocol – The Latest Internet Technologies
Voice Over Internet Protocol is a special type of communication protocol for transmission and reception of voice and multimedia signals through the internet protocol networks. This technology is also known as Internet Telephony, Voice Over Broadband, IP Telephony, Broadband Telephony. In VoIP, voice, fax, multimedia and voice messaging applications are transmitted and received over through internet. For smooth communication over VoIP, efficient network support is must.
The process of VoIP communication begins with making a VoIP telephone call. The first step in making a VoIP telephone call is setting up media channel. Then analog voice signal digitization, encoding, packetization and transmission follow. The same steps are carried out in the reverse order on the receiving side. The entire process is carried out by different types of computers and modems. So proper IT support is prerequisite for setting up VoIP communication. It ensures that computers and modems function properly.
Special session protocols are used by VoIP systems to control the setup. Audio CODECs are used for encoding speech. Various types of CODECs are used for different implementations of VoIP. In some implementations narrow band CODECs are used while in some other high fidelity stereo CODECs are preferred. Maintaining CODECs in good health is the responsibility of network support provider.
Generally 3 types of VoIP tools are popular in the market. Those 3 VoIP tools are Hosted VoIP,Home VoIP, Hybrid VoIP. As the name suggests Hosted VoIP is meant for business organizations while Home VoIP tool has been designed for home users. Hybrid VoIP tool has been designed for the organizations which want to continue with existing non-VoIP phone systems but also want to reap the benefits of VoIP.
VoIP could be implemented using various technologies, such as IP Multimedia Subsystem, Media Gateway Control Protocol, Session Initiation Protocol, Real Time Transport Protocol, Session Description Protocol.
VoIP has gone through lot of modifications for marketing purposes. It now employs broadband internet access, using which the subscribers can make and receive calls. VoIP service providers now support both inbound and outbound services with direct inbound dialing. Obviously a strong network support should be in place to provide that kind of service. Many service providers proffer unlimited local calling for a flat subscription fee.
To avail of the VoIP service, a VoIP device should be connected to the network of a VoIP service provider. This could be done in several ways. The first way of doing this is to connect a dedicated VoIP phone to the IP network using Ethernet card or wireless Wi-Fi. Another way is to use an analog telephone adapter which links to the network using special hardware and firmware. The third and last way is to employ a softphone. Softphone is an application software installed on a network computer with microphone and speaker. To install Softphone on a computer, the help of an IT support provider could be taken.
The VoIP service is economically feasible for common users because it cuts down the infrastructure and communication costs drastically. Separate voice and data networks are not required for VoIP service. One network could be utilized for both purposes. Caller ID, conference calling,call forwarding and automatic redialing features come with no extra cost.
Daniel Hughes, 31, is one of the most heralded technical writers of http://www.pccarencure.com/. He hails from Toronto, Canada. His educational qualifications include a Master’s degree in Journalism and Mass Communication. His sublime articles have quenched the thirst of millions of knowledge seekers.
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Categories: VOIP Articles Tags: internet, latest, over, protocol, Technologies, voice
Voice Over IP Companies – Key Things You Need to Know
VoIP technology is quickly becoming one of the most preferred telephone service providers for customers seeking a low-cost and high-quality alternative to traditional phone service.
There is one major issue that many customers have when changing from traditional phone services to a Voice over Internet phone service. There are just too many companies and services to choose from.
The first option to consider when changing over to a VoIP provider is the connection speed that you have available. Most voice over IP providers require a minimum DSL speed to provide quality service. This is due to the fact that the voice signal is traveling over the Internet, requiring relatively fast upload and download speeds on the customer’s end to be able to process the calls in real-time.
Generally speaking, having faster bandwidth will ensure a higher quality of any calls that you are making. VoIP from most providers will require a minimum of 38kbps upload speed and 128kbps of download speed.
It is important to know what transfer rates are required by the VoIP provider, as this speed will be an ‘overhead’ on your internet connection line while making a phone call, limiting other internet connection usage whenever you are making a call.
Price is the next most important consideration when searching for a good voice over IP provider. VoIP services vary greatly, depending on who is offering it. General packages are normally much less expensive than comparable phone company rates, and are typically based on the number of lines that you need.
A much more valuable aspect to VoIP is the inclusion of International Calling. Since the information of the call is being directed through the Internet and not through trans-ocean lines of the phone companies, the prices for these calls are very low. Bundled packages for International Calling can be as low as an additional .00 per month with no per-minute calling charges, which is far better than any price package that a traditional phone company can provide. Each VoIP company offers different packages with fairly similar pricing for comparably similar packages.
The next most important thing to look for in a VoIP service is the resilience of the service. Some companies can provide high quality audio and guaranteed uptime that rivals even telephone companies.
However, not all Voice over Internet phone service companies are the same and it is important to research the differences in both call quality and service up-time between the different providers.
Some customers who currently use Fax machines over traditional phone lines may be interested in VoIP services to reduce costs incurred when sending Faxes around the World. First generation VoIP was nearly incapable of transmitting faxes accurately due to the difficulty in transmitting the audio frequencies that fax machines utilize to communicate with one another.
Many services have upgraded the design of their networks to allow for the new T.38 protocol which enables fax machines to ‘speak’ with one another properly over a voice over IP service. Researching the capabilities of different providers is essential if this is a feature that you are interested in using. Doing a little bit of homework on the different providers and comparing their network capabilities, pricing, and service quality will ensure that you get the most out of a conversion to VoIP that is as seamless as possible.
Last but not least, check out this PhonePower review and learn all about the popular PhonePower VoIP service.
Technology nut, world traveler, and happily married father of four.
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How VOIP (Voice Over Internet Protocol) Works
We have all heard of VOIP and most people understand that it is a way of making phone calls with the use of the Internet. The term VOIP stands for voice over Internet protocol and it is through the Internet that many people have found a way to make phone calls in a very economical and in some cases free fashion.
There have been companies that sell the software and service to their members for some time such as Vonage. With this new technology there is a revolution underway in the way in which people communicate by telephone.
Currently there are three different ways that VOIP is being used by people all over the world. The first type of communication method is an analog telephone adapter. This method allows you to connect your regular phone to your computer and use your Internet connection to place phone calls. Vonage is one provider of this type of method. They will send you the adapter that you will connect to your computer and you will be ready to place phone calls immediately. Of course, you will need their software to convert the analog signal to digital for your phone.
The next method that is used is through IP phones. These are phones that resemble your standard telephone in your home. The difference between these phones and your regular phone is that the connection that is used will plug into your router and use an ethernet connection to place the phone calls. There are even wi-fi versions of this phone that will allow you to make phone calls from a wi-fi hot spot.
If you are looking for the simplest way to use VOIP, you should try a computer to computer method. This makes use of cheap equipment and your computer to make your phone calls. All you will need is the right software, a speaker, microphone and sound card on your computer. This is certainly the most inexpensive way to make VOIP calls.
The use of VOIP to place your phone calls no matter which method you choose will use relatively cheap equipment and allow you to avoid the charges that the phone company typically charges you.
Learn more about VoIP technology at the VOIP Equipment website.
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VoIP HD Voice
21st century is the ruling name for high definition. Everything is becoming high definition; from televisions to desktop screens, cameras to cell phones; so why the communication technology should take a seat behind. Yes! Now are the days of HD Voice which is being offered by VoIP service.
VoIP is basically a technology in which data is transmitted from one place to another in the form of tiny electronic data packets inside the fiber optic lines. Now the quality of voice is being further improved by the used of HD technology. This has resulted in better sound quality twice as before.
HD voice enables the users to receive clarity and perfection in audio. It is achieved by widening the bandwidth of the sound spectrum. It is through the HD voice that people sitting in one corner of the world can talk to people sitting at another corner of the world as if they are sitting in front of each other.
HD voice technology helps in cross-cultural communication. Normally it is quite a challenge to understand someone with a different accent and interpret what exactly he/she is saying on call. The HD voice technology has removed all such problems as the voice is so clear that the person listening can easily understand and make out what is the sender trying to say to him/her
People who are enabled with HD voice technology can talk easily with each other. In fact, if the right kind of software is installed in the cell phones with HD voice then communication is very easily done and it builds up a communication bridge between the people.
For two HD Voice technology users, it is very important to have a similar codec. Otherwise, communication is not possible. Normally codec varies with different phones and therefore, having one similar codec at least is very important in order to talk. On a standard PSTN, G.711u codec is being used and it is the standard codec in use these days. It must also be noted here that the phones which are HD compatible can use codec but the calls themselves cannot put codec to use. For the SIP users, the codec is mostly G.722u and they also have a facility to have their call channeled to a conference bridge. It is through the wideband technology system that a lot of variety and options are available for mix matching the codec and the bridges.
If you want to get the best VoIP service through HD voice then it is preferable to use HD handsets for making calls. The higher the compatibility of the electronic gadgets, the better is the quality and higher the perfection will be. With the wideband VoIP service technology, HD voice is still better to what you get by using a normal telephone system.
Currently, a few good service providers are coming up with the HD voice technology as a VoIP service. It will take some more time to get very popular and adaptable amongst the masses as it is comparatively new. But Axvoice has started its campaign and it is now endorsing HD voice too at a larger scale. In fact, many customers of Axvoice have got their standard VoIP systems upgraded with HD voice technology in order to enjoy calling more. Therefore, making a choice of Axvoice as your VoIP service provider is certainly a good thought.
HD VoIP is great incriment in VoIP world which help us to enjoy better voip phones calling
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Categories: VOIP Articles Tags: voice, VOIP
What are the Pros and Consequences of Voice Over IP?
What are the Pros and Consequences of Voice Over IP?
• can be accessible by all who have a computer and an internet connection
• Many people are able to talk at the same time by many services, which makes it easy to conduct a conference call
• VoIP minimizes the requirement for traditional telephone services and users are able to use their broadband service for all of their communication requirements
• Generally, VoIP provides a quality connection
• There is no additional fee for services in many cases like as long distance and out of network calls which is useful for international connections
• As a security measure, encryption is used
• provides more and more advanced services than traditional telephones services
• increases cost efficiency especially on long distance calling which also raises the number of calls that can be made
• Big organizations can use an internal enterprise phone network which enables lower maintenance fees and cheap communication to remote branches and sites of the organization
• By combining both telephone and data services together, there may be a more streamlined approach to troubleshooting which makes it possible to use just one vendor for all communication requirements. It could also minimize training costs
• set up as well as upgrades are easy to implement
• It is cutting edge technology that can adapt to the new need for accessibility
• Some security concerns are there including infrastructure. This also increases the responsibility of the IT Department
• Power Outages may impact service since there is no back up power source for most of the VOIP services
• No directory assistance there may be like 4-1-1 readily available for all VOIP services
• This kind of service mainly depends on the service provider and not mainstream standards of service
• There is vulnerability about the ” the protocols, operating systems, the phones and their software”
• For hatching into conversations, there is vulnerability
• The setup in the VoIP infrastructure is at risk for wire-tapping
• Computer viruses and bugs also at a risk for
• From different computers, there has been some inconsistency in routing to the same source
• There are switching costs to switch systems over to . This mainly involves building a stronger network
• This new technology threatens to end the requirement for long distance carriers, many telephone companies rely on for a main portion of their earnings
• VoIP does not have a standard protocol setup at this time. Over this connection, the federal authorities can monitor transmissions which puts privileged information at risk when using VoIP
The author is a Web Analyst and has done B.Tech. in IT. To know more about Visit
Voice Over IP, VoIP Business Phone Systems and VoIP phone systems.
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Categories: VOIP Articles Tags: Consequences, over, Pros, voice
What is VoIP – Voice over Internet Protocol
Have you ever heard the word “VoIP”? Do you know VoIP is? Do you know what the advantages of VoIP are in our daily routine?
If you have time and want to know what VoIP is all about, then watch this video and learn a brief tutorial on VoIP, Voice over Internet Protocol. In this video you will understand more the important things you need in regards to VoIP.
It will surely give you lessons how this VoIP works, and it tackles audio transmission, also talks about how low expenses are on phone calls, and of course how it is very advantageous over the traditional phone system we have right now. It will also introduce to you the different companies that you can subscribe to.
Enjoy and learn more what VoIP is all about in this simple and understandable video!
No additional equipment is required for Voice over IP connections you just need to contact your Internet Provider?
Question by Amelie D: No additional equipment is required for Voice over IP connections you just need to contact your Internet Provider?
true
false
Best answer:
Answer by Adrian
Based on the question literally, false. I run Voice over IP with Ventrilo and Teamspeak. I can also run MSN video/audio with no issue. I have no special hardware, nor does my ISP care about it.
However, if the question relates to VOIP phones, then someone has to give you an actual phone number. It’s either your service you buy the VOIP package from, or your ISP, if they provide VOIP phone service. In the cases of ISP’s VOIP packages, they usually provide a router that handles the VOIP stuff….
Add your own answer in the comments!
Categories: VOIP Questions Tags: additional, connections, contact, equipment, internet, just, Need, over, Provi, required, voice