Q&A: What is the best software for recording calls made with VoIP phones in an office?
Question by admodieus: What is the best software for recording calls made with VoIP phones in an office?
We have come across a situation where we would like to record some phone calls made in the workplace through our soft VoIP phones. Optimally, this software would be able to run on a computer connected to the same network without having to install anything on the server – however, I am not opposed to any solutions including the server.
Best answer:
Answer by bully
What solutions are you running for VoIP in the office?
Do you use a voice gateway? Is there a PBX server for your VoIP solution?
Additional – There are numerous suppliers of call recording solutions. I would suggest contacting your VoIP provider re-seller and getting a quote from them.
All the solutions will require software running on a server and a connection to your network. Depending on the solution the recording will need to have multiple network connections, one for admin and playback and one that will most likely use port spanning to sniff for the rtp (voice packet data) streams in your network where that spanning occurs will depend again on what you want to achieve. To record external calls, the spanning can be carried out at the voice gateway but if you also wish to record internal calls then further spanning will be required.
Sorry I can’t be any more precise but without detailed knowledge of your network and VoIP solution I can’t offer any further advice.
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Q&A: Why is VoIP cheaper than using a telephone?
Question by amnorge: Why is VoIP cheaper than using a telephone?
I know calling via VoIP is cheaper than using a normal telephone, but why?
How come the provider can afford to charge you less? Is it cheaper for them?
Best answer:
Answer by joshy
The VoIP provider is using the internet to put the calls through and does not need to pay any overhead for using telephone lines belonging to private companies.
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8×8 Packet8 VoIP Service with DV326 VideoPhone
8×8 Packet8 VoIP Service with DV326 VideoPhone
- Product Type – Phone
- Warranty – 1 year limited
- Auto-focus range 2 -inch to infinity
- Up to 30 frames per second video quality
With the same ease as making a regular telephone call, Packet8 VideoPhone delivers high-quality, full-motion video and clear, delay-free audio over any broadband (high-speed Cable or DSL) Internet connection. Designed with both residential and business customers in mind, this powerful standalone videophone will enhance your calls immeasurably while saving you money on your phone bill. Speak with color and see what youve been missing Using 8x8s Packet8 broadband phone service, Packet8 VideoPhone subscribers receive UNLIMITED video calling and regular calling in the U.S. and Canada for a low monthly flat-rate as well as enjoying UNLIMITED worldwide video and audio-only calling to other Packet8 subscribers.As easily as making a regular telephone call, the Packet8 DV326 VideoPhone delivers high-quality full-motion video and clear, delay-free audio. The DV326 can be used on any broadband cable or DSL IP-based connection with Ethernet, such as LANs, WANs, and the public Internet. Designed for use with a Packet8 VoIP (voice over Internet protocol) service plan, the VideoPhone will enhance your phone calls with the addition of video, while saving you money on your phone bill.
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| The VideoPhone routes all calls over the Internet, allowing you to call standard phones, cell phones, and other Packet8 phones with equal ease. |
The DV326 VideoPhone throttles through connection speeds from 84 Kbps to 684 Kbps and can deliver 30 fps quality video at 256 Kbps connection speeds and higher. It can also be used to make or receive normal audio calls from any cell or traditional phone. Easy to set up and use, the VideoPhone has everything you need to make a video call. There is no need for an external TV, monitor, keyboard, microphone, or speakers. The high-quality CCD camera delivers crisp, colorful images, while the 30-frames-per-second video quality and up to 352 x 288 resolution provide near TV quality video. The LCD screen tilts from 23 to 90 degrees to give you the best viewing angle, while features such as picture-in-picture, privacy mode, and freeze frame provide control over the video feed.
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| Ports for broadband and video/audio input and output are within easy reach. |
With audio/video-in and -out ports, you can attach peripherals such as a plasma screen, camcorder, or projector. Echo-cancellation and no-delay technology help deliver high-quality audio signals. A 100-number phone directory helps you to keep track of all your important numbers, while 10-number speed dial provides quick access to the most important entries.
Working together, Packet8’s VoIP technology and the DV326 VideoPhone allow you to enjoy all the features that you have come to expect from traditional phones, such as call waiting, caller ID, speakerphone, personalized voice mail, and three-way conferencing, while also taking advantage of features made possible only by utilizing the latest in Internet technology. Anyone with broadband (high-speed) Internet access can make unlimited calls within the U.S. and Canada for one low monthly rate. You also get unlimited worldwide calling to other Packet8 subscribers at no extra charge.
With Packet8 service, you can manage your account online, forward voice mail to your e-mail as an attachment, and even take your home area code with you when you travel, so your home or office can reach you without paying long-distance rates. All you need to get started is the VideoPhone, an existing high-speed Internet DSL or cable connection, and a home router or gateway with an open Ethernet port. Whether in the office or at home, the Packet8 VideoPhone delivers face-to-face communication anywhere in the world. It comes backed by a one-year limited warranty.
What’s in the Box
Videophone, AC adapter, AC power cord, Ethernet cable, RCA cable, external auto-sensing conference microphone with 6′ cable, user’s manual
Terms and Conditions
Buying this item signifies agreement to sign up for service with 8×8 and to pay a monthly subscription fee. For details about how the service works and for complete terms and conditions, visit www.packet8.net. For technical assistance, call 1-888-898-8733.
List Price: $ 574.99
Price:
Categories: VOIP Products Tags: DV326, Packet8, Service, VideoPhone, VOIP
Connecting VoIP with Public Phone Networks : DigInfo
Mobile Technika and International System Research jointly released their FMC Enabler package, a support tool for IP phone solution. The package offers fixed and mobile FMC (fixed mobile convergence) communication on a Windows Mobile smart phone.
With the implementation of this package, users can use both types of phones as an IP phone and as a mobile depending on the situation. The PPPhone FMC Enabler package includes a soft phone or PPPhone for mobile IP telephony which meets the IETF (Internet Engineering Task Force) standards, SIP standards, and a VoIP server which connects data networks with PSTN (which are Public Switched Telephone Network) ones.
Categories: VOIP Videos Tags: Connecting, DigInfo, Networks, PHONE, public, VOIP
Hosted VoIP Services ? Hosted IP Telephony Systems
Business communication has undergone some rapid changes since the 1970’s when PBX systems were the most advanced business communication technology available. Contemporary businesses of all sizes have upgraded to the diverse and powerful features enabled by hosted VoIP services.
Hosted VoIP works by sending digitised voice signals across a broadband internet connection. These signals are sent to an IP platform where they are directed to the intended destination – either another VoIP user or a regular phone on a PSTN network. The calls and transmission of data is quick, reliable and economical and when coupled with the advanced user features of VOIP, hosted IP telephony is a formidable force for business communication.
Hosted VoIP solutions can be tailor-made to fit any business requirements. PBX phone replacement systems (or SIP Trunking solutions) allow those businesses not quite ready to change their entire system to VoIP to have access to the use of some VoIP telephony systems. A broadband connection can be run through a PBX phone, allowing businesses to use the advanced features of VoIP and reap the benefits of these.
Calls over a hosted VoIP network are free between VoIP sites. A business network runs from an internet connection, the calls are made through the internet and so there are no line rental costs or tariffs per minute. When VoIP calls are made to a regular PSTN line, the charges are minimal when compared to normal PSTN tariffs. Another money saving feature of hosted VoIP is the lack of expensive installation needed, these services are quick and easy to install and require virtually zero onsite support or maintenance.
All features are controlled through and easy user interface. Even though the many features are advanced technology, using them is simple. All features can be accessed and controlled in real time. Also, the advantage of easy functionality saves time because no training is required. When time is saved, money is saved. Softphones (controls for using VoIP services) are run through a computer for simple and hassle free access to VoIP technology. Employees using VoIP can control who they receive calls from and at what times.
Satellite services and global roaming allows employees to stay in touch via their VoIP network. Employees can work from home whilst having access to all VoIP features available on their work network because they can remain on the work network, no matter what their location. VoIP phones can be programmed to follow employees wherever they go. This service is especially useful for business trips.
Worldwide Wi-Fi hotspots allow those on a VoIP network to access the internet, make calls and use all of the functionality which VoIP provides no matter where the employee is situated. If there are no Wi-Fi hotspots, calls are charged at the local rate. Conference calling is also a major benefit to business as world-wide conference calls connecting international clients and branches of businesses are low-cost yet high quality and reliable.
Greater control includes network set up and billing. IT managers need not worry about having to control a difficult and complicated network. VoIP is easy to use, requires minimal installation and offers quick and easy functions to control the entire network. Receptionists are still able to manage multiple incoming calls and direct them to the correct person across the hosted VoIP network.
Hosted VoIP services also allow for advanced voicemail, and fax functions. Voicemails can either be listened to through an audio play back or recorded as emails sent into the relevant inbox. Faxes are recorded as digital files and can be stored in an inbox and forwarded on as required.
These VoIP services allow for incredible communication solutions. Increased communication capabilities of a higher quality which have far lower operation costs and tariffs have the ability to transform a business into a powerful force. Efficiency and client satisfaction can be increased by businesses using hosted VoIP services.
Inclarity are providers of a hosted VoIP telephone solution to the UK through their hosted IP telephone systems.
Is it possible to make voip calls through a mobile?
Question by will h: Is it possible to make voip calls through a mobile?
Just wondering, whether it is possible for me to make voip calls that go through my mobile and charge my mobile, then out. Just because I have no signal at home.
Just wondering whether it is possible to make voip calls on my voip phone that charge my mobile phone.
Best answer:
Answer by tazzy_2207
If you can find a download of Skype or other application that does the same thing that is compatible with your phone, then sure. Have a look here http://www.getjar.com and see if they have anything for your phone.
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TalkSwitch 248vs 2 Lines 4 Analog/IP 12 IP Extension 8 VoIP Trunk Small Business Phone System
TalkSwitch 248vs 2 Lines 4 Analog/IP 12 IP Extension 8 VoIP Trunk Small Business Phone System
- Easy to set up
- Phone freedom. TalkSwitch works with any analog and IP phones.
- Remote and external IP extensions keep you connected anywhere
- Expandable
- Requirements for configuration software: Windows Vista (32 bit) or Windows XP or Windows 2000 and minimum 256MB RAM, 160MB hard disk space and 800×600 screen resolution.
The TalkSwitch 248vs is a full-featured hybrid VoIP/traditional PBX telephone system that includes everything you need to sound big, control your costs and stay connected everywhere. With capacity for 2 telephone lines, 8 VoIP trunks, 4 analog/IP extensions, 12 pure IP extensions, and 10 remote extensions, the TalkSwitch 248vs is a small system with big features. The TalkSwitch 248vs includes sophisticated features that give you complete call control: voicemail, auto attendants, music on hold, ring groups and much more. Remote and external IP extensions keep you connected. Any phone, anywhere, can be a remote extension. Calls can be seamlessly transferred and screened. The TalkSwitch 248vs is easy to set up. Do it yourself or rely on a professional: TalkSwitch installation is fast and easy, so you save time and money. Plus, it’s a snap to change settings, so you don’t pay a technician every time you add or move an employee. Grow your own way. From 2 to 64 users per location, there¿s a TalkSwitch to fit every small business. TalkSwitch units come in different sizes with hybrid connections, so you choose your own mix of networks (traditional and/or VoIP) and phones (analog and/or IP). Phone freedom. TalkSwitch phones are tailor-made for the system. But unlike most phone systems, TalkSwitch doesn’t tie you down to proprietary telephones. TalkSwitch works with any standard analog phone and selected IP phones.
List Price: $ 1,095.00
Price:
What is VoIP, Broadband Phone, Internet Phone and Digital Phone Service?
Voice over Internet Protocol (VoIP), also referred to as VoIP Phone, Digital Phone, Internet Phone or Broadband Phone service, is a way of making regular phone calls over a Broadband High Speed Internet connection instead of a regular telephone line. With VoIP, there are no unexplained taxes and service charges, or expensive monthly fees and lots of great features come standard. Unlimited local and long distance calling can be yours for as little as 9 per YEAR! This represents yearly savings of over 0 for many VoIP phone users.
You simply pick up your regular phone, dial a number and talk just like you would with a traditional phone service. It doesn’t matter if the person you are calling has a VoIP phone or a traditional phone service as this is all taken care of by your VoIP provider.
To make a VoIP phone call the only additional piece of equipment that you need is an Analog Telephone Adaptor (often called ATA or gizmo). This is supplied by your VoIP provider when you sign up for service and it allows you to make phone calls using your regular telephone.
The only requirement for this technology is a Broadband High Speed Internet Service, such as DSL or Cable, since VoIP service relies on a High Speed Internet connection to work correctly.
Why switch to a VoIP solution? VoIP is cheap, easy to setup, and it is for everyone!
Business VoIP Solutions
Businesses, from small and home offices through to large corporations are moving away from regular circuit switched telephone lines to VoIP business telephony needs. They are finding that their monthly telephony costs are reducing by well over 30% in most cases with a Business VoIP system.
One of the reasons VoIP service is so compelling to Businesses, of all sizes, is that all of their telephony needs are met by just expanding their Internet data bandwidth requirements by a small percentage. With this comes a vast array of additional voice features compared with a regular PSTN service.
One VoIP call takes less than 90Kbps of bandwidth (and often considerably less) which is usually a very small overhead on top of a businesses data needs. Businesses simply send all of their information over their Broadband Internet connection whether it be Internet data from PCs or voice calls from their employees. It all shares the same pipe, which could be DSL or Cable High Speed connection for Small Offices or T1/T3 cables for medium to larger sized businesses. No expensive PBX is required and adding or moving voice lines is a trivial task.
Read our complete guide to Business VoIP Hosted PBX and Data Services and see the VoIP Business case. Examine all of the different VoIP configurations typically used by businesses depending on their size.
WhichVoIP.com has partnerships with most of the major Business VoIP service providers in the industry. This enables us to provide you prompt and FREE quotes for all of your Voice needs. Simply request a FREE, no obligation VoIP quote and start saving money on your business telephony bills. Alternatively check our comparison page to compare Business VoIP Providers to see which service works best for your requirements.
Read more here :
http://www.whichvoip.com
kerry
Related Voice Over Internet Articles
How to connect 2 wireless routers together with a VoIP?
Question by Michael: How to connect 2 wireless routers together with a VoIP?
Here’s my situation. I have my cable modem and wireless router downstairs. My office however is upstairs and I have a VoIP phone that needs a hard connection to a router. I don’t want to attempt to run cables through my walls. I do have a second wireless router that I would like to put up stairs for my VoIP phone. Ideas and/or solutions?
Best answer:
Answer by alex s
you need to use a wireless bridge, it will connect to your wireless network and you plug a network cable into it. if your router has an “access point” mode, that will work too.
good luck
Give your answer to this question below!
Cisco Small Business Pro SPA2102 Phone Adapter with Router – VoIP phone adapter – Ethernet, Fast Ethernet – external
Cisco Small Business Pro SPA2102 Phone Adapter with Router – VoIP phone adapter – Ethernet, Fast Ethernet – external
- Brand Name: Cisco
- Model: SPA2102 Phone Adapter with Router
- Hardware Platform: PC
- Form Factor: External
- Connectivity Technology: Wired
Easy to install, and simple to use, the Cisco SPA2102 Phone Adapter with Router connects a standard telephone or fax machine to an IP-based data network. Voice over IP (VoIP) service providers can offer residential and business users traditional and enhanced communication services via the customer’s broadband connection to the Internet. The Cisco SPA2102 features two basic telephone ports to connect existing analog phones or fax machines to a private branch exchange (PBX) system. It also includes two 100BASE-T RJ-45 Ethernet interfaces to connect to a home or office LAN, as well as an Ethernet connection to connect a broadband modem or router (WAN). Each phone line can be configured independently via software controlled by the service provider or the end user. With the SPA2102, users are able to protect and extend their investment in their existing analog telephones, conference speakerphones, and fax machines, as well as control their migration to IP with an extremely affordable, reliable solution. Installed by the end user and remotely provisioned, configured, and maintained by the service provider, each Cisco SPA2102 converts voice traffic into data packets for transmission over an IP network. Compact in design, the SPA2102 can be used in consumer and business VoIP service offerings. The SPA2102 uses international standards for voice and data networking for reliable operation.
List Price: $ 56.99
Price: